Data Protection & Privacy

369jl Privacy Policy – How Your Personal Data Is Protected on Our Philippines Platform

At 369jl, your privacy is a priority. This page explains exactly what personal information we collect, why we collect it, how we use it, and the rights you have as a player based in the Philippines. Please read this policy carefully before using our platform.

Secure Data

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Your Rights

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Full Policy

What does 369jl do with your personal information?

Last updated: June 2025. This policy applies to all users of the 369jl platform in the Philippines.

1. Who We Are

369jl is a mobile-first online gaming and entertainment platform serving players across the Philippines. We are committed to handling your personal data responsibly and in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). This Privacy Policy applies to all personal information collected through our website, mobile application, and any related services. By registering an account or using the 369jl platform, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please discontinue use of the platform.

2. What Information Do We Collect?

When you register and use 369jl, we collect certain personal information that is necessary to provide our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos (₱). During your use of the platform, we automatically collect technical data including your IP address, device type, browser information, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall user experience. We may also collect information you voluntarily provide when contacting our support team or participating in promotions.

3. How Do We Use Your Information?

The personal information we collect is used solely for the purposes of operating and improving the 369jl platform for players in the Philippines. We use your registration details to verify your identity, confirm your eligibility to play, and maintain the security of your account. Transaction data is used to process payments, detect fraud, and comply with anti-money laundering obligations under Philippine law. Technical and usage data helps us optimise platform performance, personalise your gaming experience, and resolve technical issues quickly. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms and policies. We do not use your personal data for unsolicited marketing without your explicit consent, and we never sell your data to third parties.

4. How Is Your Data Stored and Protected?

369jl takes the security of your personal data seriously and employs industry-standard technical and organisational measures to protect it. All data transmitted between your device and our servers is encrypted using secure protocols to prevent unauthorised interception. Your account password is stored in hashed form and is never accessible in plain text by any member of our team. We restrict access to personal data to authorised personnel only, and all staff with data access are bound by strict confidentiality obligations. Our systems are regularly reviewed and updated to address emerging security threats and vulnerabilities. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act.

5. Do We Share Your Information with Third Parties?

369jl does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share limited personal data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose personal information to Philippine government authorities, regulators, or law enforcement agencies when required to do so by law or in response to a valid legal request. In all cases, we share only the minimum amount of information necessary to fulfil the relevant purpose. We do not share your data with other gaming platforms, advertisers, or data brokers under any circumstances.

6. Cookies and Tracking Technologies

369jl uses cookies and similar tracking technologies to enhance your experience on our platform and ensure it functions correctly. Essential cookies are required for the platform to operate — they manage your login session, remember your preferences, and maintain security across your visit. We may also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect the functionality of certain platform features. We do not use third-party advertising cookies or share cookie data with external marketing networks. By continuing to use the 369jl platform, you consent to our use of cookies as described in this policy.

7. Your Rights as a Data Subject

As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 with respect to your personal information held by 369jl. You have the right to access a copy of the personal data we hold about you, and to request corrections if any information is inaccurate or incomplete. You may also request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected. If you believe your data has been processed unlawfully, you have the right to object and to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the details provided on the FAQ page. We will respond to all valid data requests within the timeframe required by applicable law.

8. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents may be retained for a minimum period as mandated by anti-money laundering regulations applicable to online gaming operators in the Philippines. When your data is no longer required, we securely delete or anonymise it in accordance with our internal data retention schedule. If you close your account, we will begin the process of removing your personal data from our active systems, subject to any legal retention requirements that may apply. You may request information about our specific retention periods by contacting our support team.

9. Children's Privacy

The 369jl platform is strictly intended for adults aged 21 and above, in line with Philippine gaming regulations. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated information. Parents or guardians who believe their child has accessed the platform should contact our support team without delay. We take our responsibility to protect minors seriously and actively work to prevent underage access through our registration and verification processes.

10. Changes to This Privacy Policy

369jl may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. The most current version of this policy will always be available on this page, and the "last updated" date at the top will indicate when the most recent revision was made. We encourage you to review this policy periodically to stay informed about how we protect your personal information. Continued use of the platform following any updates constitutes your acceptance of the revised policy. If you have questions about this policy or how your data is handled, please visit our FAQ page for further guidance.

Key Commitments

What privacy protections can you count on at 369jl?

A quick summary of our core data protection commitments to every player in the Philippines.

End-to-End Encryption

All data sent between your device and 369jl servers is encrypted in transit. Your login credentials, payment details, and personal information are protected at every step. We use secure protocols that meet industry standards for online gaming platforms operating in the Philippines. You can play and transact with confidence knowing your connection is always protected.

We Never Sell Your Data

Your personal information is never sold, rented, or traded to third-party advertisers or data brokers. 369jl only shares data with trusted service providers who are contractually bound to protect it. We believe your data belongs to you, and we treat it accordingly. No marketing network or external platform will ever receive your details from us without your explicit consent.

Your Rights Are Respected

Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data at any time. Our support team is ready to assist with any data-related requests promptly and professionally. We are committed to responding within the timeframes required by law. Your privacy rights are not just a legal obligation for us — they are a core part of how we operate.

Secure Data Storage

Personal data is stored on secured servers with restricted access controls. Only authorised 369jl personnel with a legitimate need can access your information, and all such access is logged and monitored. Passwords are stored in hashed form and are never visible in plain text. We conduct regular security reviews to ensure our storage practices remain robust and up to date.

No Unsolicited Marketing

We will only contact you with promotional communications if you have given us your explicit consent to do so. You can opt out of marketing messages at any time through your account settings or by contacting our support team. Essential account notifications — such as security alerts and transaction confirmations — will still be sent regardless of your marketing preferences. We respect your inbox and your time.

Philippine Law Compliance

369jl operates in full compliance with the Data Privacy Act of 2012 and all relevant regulations issued by the National Privacy Commission of the Philippines. Our data handling practices are reviewed regularly to ensure ongoing compliance as laws and guidelines evolve. We take our legal obligations seriously and maintain transparent records of our data processing activities. Players in the Philippines can trust that their data is handled lawfully and fairly.

Ready to Get Started?

Your data is safe with 369jl — join thousands of players across the Philippines today.

Create your free account and enjoy mobile-first gaming with full confidence that your personal information is protected. All transactions are processed in Philippine pesos (₱) with secure payment channels. Have questions? Our FAQ page has answers to the most common privacy and account queries.